Sinina's Return Policy

Sinina's 15 day returns and exchange policy gives you an option to return or exchange items purchased on www.sinina.com for any reason within 15 days of receipt of the item. Please preserve its original condition, tags, and packaging. You can try on a product but please make sure to preserve its condition. You can return the product by the below mentioned ways

Pick up: In most locations, we offer a free pick up service. You will see a return option when you submit a return request.
Self-Ship: If we don't offer a pick up at your location.You can courier the material back to us .
Once we receive your returned product, we will do a quality check of the product at our end and once product passes the quality check we will credit the amount in full or exchange the productyou paid for the products . If the picked up product does not pass the quality check, we shall ship it back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. All exchanges are subject to availability and subject serviceablity for an exchange.
The following Rules applies to this Policy:
Cosmetics, Socks, Deodorants, Perfumes, Briefs, Shapewear Bottoms, any Lingerie Set that includes a Brief, Swimwear, Mittens, Wrist-Bands , Accessories cannot be exchanged or returned.
In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well
If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.